Moms Talk Radio

This week Michelle talks about various ways to handle customer service. Even if you have a great product that people love, eventually you will have to answer questions from customers. Having a customer service system in place when you first open your doors is critical to keeping your customers happy and not forcing them to purchase from a competitor.

Think email is enough to keep customers happy? Michelle talks about why you should not rely solely on email for satisfactory customer service.

 

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