This week Michelle discusses the Top 5 Ways Businesses Get Scammed by customers. Handling customer service complaints is a natural part of being a business owner but when does the customer cross the line between just being unhappy and demanding unreasonable retribution? How far should you go to keep this client happy?

Michelle also shares some steps business owners can take to minimize the number of complaints they receive. A definite must-hear-show for every product seller!

 
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