Kelly McCausey, Tishia Lee, Cara Mirabella and Carrie Lauth were the Mom’s Morning Show crew for today’s show.

Tishia had to step up on her soap box this morning and share about how frustrated she is with the situation of older kids picking on Caleb on the bus. It’s more than just the normal teasing, it’s been bad enough the past couple days that it’s upset Caleb so much it’s cause him to throw up. Yesterday Tishia had to pick Caleb up from school because of it. Today, she got another phone call that he was upset and throwing up. The teacher that called her today was taking matters into her own hands and calling the bus garage herself.

This Week’s Theme: Customer Appreciation

The ladies brainstormed ways that Tishia could show appreciation to her customers. For clients that refer a new retainer client, the idea suggested is that at the end of the first 30 days that she would give them a bonus hour of work for free. Cara suggested that providing a free report related to business might be a good idea. Carrie said that little freebies every once in awhile is a good idea - little things like seeing something that needs to be done & just doing it. Kelly was talking about how the one thing that a lot of people have problems doing for themselves is writing a little bio so that’s something that could be done to show a customer appreciation. Cara came back and said that giving clients shout outs on a message board or something is a good idea to. Marie suggested sending out like $5.00 gift cards to Starbucks or McDonald’s to clients. Everyone likes gift cards and $5.00 are inexpensive to get. Allison in the chat suggested gift cards for office supply stores. Tishia said along those lines you could go to a place like Chele’s Treasures and order personalized notepads, etc.

Kelly brought up the idea of possibly swapping deals with someone else. For example you would like to buy $25 worth of Cara’s coffee for your customers but that would be expensive so you talk to Cara about giving her a discount on services if she would be interested in bartering/giving you a discount on products.

Marie suggested that if you know your client well enough you could always send things like DVD’s w/popcorn, etc. You would have to know your client on a fairly personal level to do something like this.

On tomorrow’s show the ladies will be taking a break from the theme to enjoy a guest, Rae Hoffman. Rae is a big search engine optimization person. She’ll answer your questions and give you quick advice to improve your SEO. You can check Rae out on the web here. FYI enter site at your own risk - adult language!

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